Frequently Asked Questions

Don't worry! This is quite common. What we would generally do is ask you which of your competitors' websites you feel best market their products and services. It may be the layout, colour scheme or functionality of the website that takes your eye. This helps us to get started. One of our experienced designers will put together a couple of ideas based on your preferences incorporating a unique look and feel that differentiates you from your competition. Then we simply go back and forth until we achieve an attractive and effective website design that meets your requirements. Alternatively, you can just leave the creative process to us in its entirety.
That really depends on the size and functionality of the website design, however a small three page website can take from about one week and a large website with an online shop and database can take up to about six weeks from acceptance of our quotation. We will try to fit in with your own project deadlines, but will err very much on the side of caution in any promises we make. Let us know what your requirements are and we will give you an approximate timeframe for your project. It is important to realise that the vast majority of delays we experience are caused by late delivery of content (text or images) by the client. Having everything you want to be on your site ready at the start will prevent such delays.

We charge a percentage of the total cost at the start of the project, usually request a second stage payment halfway through the project (for larger projects) and the balance when the website goes live. Pricing a website in advance is hard to do as all our projects are bespoke websites and vary in complexity and size. If you are interested in our services, please get in touch to discuss your requirements and we will provide a free no obligation estimate (for small / simple websites) or detailed proposal (for larger more complex websites) outlining procedures and fees.
Absolutely not! When we give you a flat fee quotation for a website it will be a fixed price based on your brief. Any extras will be clearly stated in our estimate / proposal and are typically domain name registration and hosting package setup for the website for one year. After that you will have to pay an annual fee for website hosting / domain name renewal which is typically between £30 and £80 (can be more, depending on hosting package required to run your website) per year which keeps your website and email running.
Yes. We will happily register your domain and will always do so in your own name to enable easy transfer at a later date should you wish to do so.
We have had customers come to us saying they are paying phenomenal amounts for hosting. As a general guide, your hosting costs should not exceed the following:
  • Personal or small business website with around a dozen pages: £30-50 per year
  • E-commerce or medium sized business site with various interactive features:  £60-100 per year.
  • Large business requiring a dedicated server for large scale e-commerce site: Starting at around £500 per year.
Yes. We can provide any level of redesign, from a change of underlying architecture and the addition of a Content Management System (CMS) or e-commerce / community building facilities to giving your site a new fresh and up to date look. We can also convert your site to be 'responsive', i.e. adapt in size depending on viewport used which means it will look great on iPhones and other smartphones, iPads and other tablets as well as laptops and desktops.
Yes. All of our websites are warranted against faults in their coding for three months after creation. Beyond that we are happy to make changes and updates and keep the site's protection against hacking and viruses up to date under the terms of a web maintenance package which we will be happy to quote you for. Should you opt instead to return to us on an "as and when" basis we will happily undertake the work and charge you at our pro rata rate.
Yes. Your domain name (assuming you don't already have one) will be registered in your own name. You can take over the website yourself in its entirety or transfer it to another provider at any time once you have paid for it in full.
Yes, as many as you like. We can arrange for these to be installed in your preferred email client such as Google Mail, Outlook, Thunderbird, Yahoo, Windows Mail etc. We would recommend Google Mail for your email and Google Apps for your business email, calendar, docs, etc. The latter has a per user fee but has the advantage that your email is sync'd to all your mobile devices and kept spam free and secure.
We will be delighted to take photographs ourselves at our normal hourly rate, but please note that we are not professional photographers. Alternatively and maybe preferably we can always recommend a professional photographer here in Orkney if the project is local or source high quality stock photography for you to suit the project.
No. Once you have paid for it in full, you will own your website and can take it to another provider at any time should you wish to do so.
No, not straight away. A website is like a shop. You can't just open a shop and expect customers to queue outside of the door with money in their hand waiting to spend it with you. Like any new venture it takes time and effort to promote. A certain amount can be achieved through website optimisation (incorporation of alt tags, keywords etc.), but there is no "silver bullet", particularly where highly competitive market sectors such as self-catering accommodation are concerned. That said, some of our projects are among the best ranked in Orkney on key search terms. We will be delighted to discuss how to best target your website at the right audience and what needs to be done at your end to get it to sell your product or service.
Yes. The CMS can be set to have a general title and description for your entire site and each page can also have its own unique title and description set, thus enabling search engine optimisation down to individual page level.
In the early days of the internet the search engines were susceptible to a number of simple tactics that could enable you to achieve great rankings with minimal effort. This inevitably led to abuse and many of these techniques were targeted by Google and can actually lead to your site getting a much lower placement or even being de-listed by Google altogether. The more subtle Search Engine Optimisation (SEO) tactics that Orcadia Design and other reputable SEO providers use can still reap great dividends, but having lots of original, relevant content, regularly updated is the best way to get ranked. Sites we create are automatically optimized as part of our service. However, before embarking on a stand-alone SEO exercise you have to ask yourself if it isn’t something you could easily do yourself, assuming you can create or source quality content. You also need to ask yourself what any SEO efforts can realistically expect to achieve. You may be the only provider of a service in Orkney (or anywhere else) in which case you are pretty much guaranteed to get top place on a range of relevant keywords and phrases. On the other hand you could be running a self-catering business. We have had good success in getting self-caterings ranked, but there are so many that no one can honestly offer you a first page placement. You should be very suspicious of anyone who does.

Latest Projects

  • Kristin Linklater Voice Centre
  • Bright Ideas Accountancy
  • Northern VoIP Ltd.
  • Rockworks Chalets

What our clients say about us

  • Johanna took a great brief, understood exactly what I wanted and made it so much better

    -- Gary Betts, Sculptor

  • We could not believe the finished product, it was far better than we had ever hoped for.

    -- Susan Learmonth, Currie Brothers Ltd.

  • I have absolutely no hesitation in recommending Orcadia Design, they are a pleasure to work with.

    -- Karen Brass, Instabillie Self Catering

  • From start to finish Johanna and the team at Orcadia Design provided a first class service.

    -- Allison Tait, J & W Tait Ltd

  • I always recommend Orcadia when asked if I know someone who builds websites.

    -- Isla Rosie, iDesign Orkney

  • Extremely accommodating and patient, highly recommended.

    -- Freya Thomson, Scotrenewables Tidal Power Ltd.

  • We would highly recommend Orcadia Design to anyone out there looking for a website designer who is patient and helpful at all times.

    -- Susan Wishart, Brecks Self Catering

01856 480048

07917 696225

Orcadia Design Ltd., Meadowside, Dounby, Orkney, KW17 2HS, United Kingdom